The Leading Source for VW OEM and Aftermarket Parts

All shipping is freight collect by most economical means, usually via UPS Ground Service. We also offer express delivery via UPS 3 Day Select, Second Day Air (Blue Label, Next Day Air (Red Label), and Next Day Saturday Delivery for additional charges. All freight charges will be added to the invoice, except in the case of truck and some air cargo shipping, where the carrier will usually collect freight charges directly. Duty charges are not calculated into shipping charges and are the responsiblity of the recipient of the goods.

Handling

Autotech is pleased to accommodate customers with their own UPS, Fed-Ex or DHL shipping accounts.  Please note that all customers will be assessed a minimum handling charge of $5.00 on their order for boxes & packing materials.  There will be no exceptions.

Claims

Obvious damage to packages must be noted by the customer on the carrier's Bill of Lading at the time of receipt. Hidden damage must be reported to the carrier immediately, usually within 7 days. In both cases, damages are to be settled between the customer and the carrier. We will assist the customer if and when necessary. Our errors, i.e., misshipment, etc., will be handled immediately after being brought to our attention. We recommend that you verify shipment contents before attempting installation or use.